Privacy Policy

Effective Date: 02/04/26

This Privacy Policy explains how Good Neighbor Partners collects, uses, protects, and shares personal information when you interact with our website, services, and communications, including SMS messages.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name

Email address

Phone number

Mailing address

Appointment or service details

Any information you submit through forms, surveys, or direct communications

We may also automatically collect certain information when you visit our website, such as:

IP address

Browser type and device information

Pages visited and time spent on the site

Referring website or source

2. How We Use Your Information

We use the information we collect to:

Provide and manage our services

Respond to inquiries and customer support requests

Send appointment reminders, updates, or service-related communications

Send promotional or informational messages (if you have opted in)

Improve our website, services, and user experience

Comply with legal or regulatory obligations

We do not sell your personal information.

3. SMS Opt-In and Messaging

If you opt in to receive SMS messages from Good Neighbor Partners, we may use your mobile number to send:

Appointment confirmations and reminders

Customer service responses

Service updates or promotional messages

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly.

Consent to receive SMS messages is not a condition of purchase.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Understand how visitors use our website

Improve website performance and functionality

Analyze traffic and user behavior

Cookies are small data files stored on your device. You may choose to disable cookies through your browser settings; however, doing so may affect certain website features.

We may also use third-party analytics tools (such as website analytics services) to help us understand website usage. These tools may collect information in accordance with their own privacy policies.

5. Data Security and Handling

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Access to personal data is limited to authorized personnel who need the information to perform their job duties. While no system can be guaranteed to be 100% secure, we continuously work to safeguard your information.

6. User Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we have about you

Request corrections to inaccurate information

Request deletion of your personal data (subject to legal obligations)

Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

7. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories of information collected, including mobile opt-in data and consent, will not be shared with any third parties, except as necessary to provide our services or as required by law.

8. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Phone:

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.